Lithos is proudly based in the United Arab Emirates. All of our pieces are designed and crafted by hand in our small studio.

Each Lithos piece is hand-poured in small batches using a water-based resin that’s both durable and eco-conscious. After casting, every item is carefully demoulded, sanded, and sealed by hand to enhance its finish and longevity. This multi-step process includes natural curing and resting periods to ensure strength and stability.

Due to the nature of handcrafted production, no two pieces are ever exactly alike — each one carries its own subtle variations in texture, tone, and surface details, making it uniquely yours.

The creation of each Lithos homeware and decor piece is a meticulous process. It involves multiple stages, from initial crafting and molding to intricate detailing, finishing, and necessary drying or curing periods. Many of these steps require dedicated resting times, which can span up to 24 hours at various points to ensure the durability and quality of the final product. As a result, the production process for an individual item typically takes 4 to 5 days to ensure each piece meets our high standards before it's ready for shipment.

However, we strive to maintain a selection of most products displayed on our webshop readily available for immediate shipment, ensuring prompt delivery once your order is placed.

We use an eco-friendly water based non-toxic resin to create each piece. The resin we use is a combination of a reactive mineral base and a pure water based resin.

Yes, due to our handmade casting process, small air bubbles or slight variations in colour or texture are natural, and inherent to the character of each Lithos piece. These unique marks are not considered defects but rather celebrate the authenticity of a handcrafted item. For full details on the unique qualities of our products, please refer to our Product Disclaimer page.

Each piece is hand-poured, sanded, and finished individually — meaning no two are exactly alike. Slight variations in colour, texture, or finish are part of what makes every Lithos piece unique.

Additionally, lighting conditions during photography and differences in screen display settings (such as brightness, contrast, or colour calibration) can also influence how colours and tones are perceived. We do our best to represent our products accurately, but these factors can cause minor discrepancies.

Yes — sustainability is at the heart of what we do. Our pieces are crafted using a water-based, non-toxic, solvent-free material known for its low environmental impact. We make everything in small batches to minimise waste and overproduction, and our packaging is fully plastic-free and recyclable.

We're always looking for thoughtful ways to reduce our footprint while preserving the beauty and quality of our work.

To help preserve the form and functionality of your Lithos creation please visit our Craft & Care Guide page for our comprehensive care guidelines.

We also recommend reviewing our Disclaimer page for important information on product characteristics and usage.

As our products are handmade to order, please allow up to 7 business days for your order to be shipped. Once dispatched, you’ll receive a confirmation email with tracking details.

Not at the moment. We currently ship within the UAE, with plans to expand to international shipping soon. Stay tuned for global delivery!

For more details, please visit our Shipping Policy.

Shipping rates are calculated at checkout based on your location and the weight of your order. We offer free delivery within the UAE for orders over 350+ AED. For more information, read our Shipping Policy.

Absolutely! We accept returns within 14 days of receiving your order. We kindly ask that you contact us before sending anything back, so we can guide you through the process and ensure everything goes smoothly.

For full details, please refer to our Return Policy, where you'll also find our Return Form. You can also email us at info@lithosdecor.com — we're always happy to help.

We’re so sorry! If your piece arrives damaged please contact us at info@lithosdecor.com within 48 hours with your order number and photos of the damage, and we’ll make it right as quickly as possible.

Yes, we do! If you’re a shop or concept store interested in stocking Lithos, we’d love to hear from you. Please reach out via our contact form or email us at info@lithosdecor.com with a few details about your store.

We’ll get back to you with our current product list, pricing, and next steps.

Yes! We offer trade discounts for interior designers, stylists and other industry professionals. To enquire, please contact info@lithosdecor.com with your business details. Once approved, we’ll provide you with further details about our trade programme.

Yes — we would love working with like-minded creators, stylists, and brands. If you have an idea for a collaboration that aligns with the Lithos aesthetic and values, we’d love to hear it.

Please get in touch via our contact form or email us at info@lithosdecor.com, and tell us a little about yourself and your vision.